Chính sách bảo mật

Introduction

This privacy policy describes how DR-ONLINE SP. Z O.O. ("Company", "we") collects, uses and shares personal information when you use the Spaceship Builder game and our related online services. By using our services, you consent to data collection as described in this policy.

Data Controller

The data controller is DR-ONLINE SP. Z O.O., located at Aleje Jerozolimskie 155/U3, 02-326 Warsaw, Poland. For privacy enquiries write to [email protected].

Data we collect

• Account data — email address, callsign, device identifier
• Usage data — game progress, battle statistics, components used
• Technical data — OS version, device model, IP-based location, language
• Crash and error logs — automated and anonymised
• Support communications — content of your contact tickets

How we use the data

• Operating the game and maintaining your account
• Saving and syncing progress between devices
• Technical support and answers to enquiries
• Bug diagnosis and performance improvements
• Security (e.g. detecting Arena abuse)
• Marketing communications — only with your consent

Legal bases

Processing relies on contract performance (GDPR Art. 6(1)(b)), legitimate interests (Art. 6(1)(f)), and consent (Art. 6(1)(a)).

Cookies and analytics

The site uses essential cookies to operate, plus Google Analytics 4 with IP anonymisation in the EU. You can refuse non-essential cookies via the consent banner without losing access to content.

Firebase and third-party services

We use Firebase Services for authentication, progress sync and crash reporting. Data may be transferred outside the EEA under Standard Contractual Clauses (SCCs) or adequacy decisions.

Retention periods

• Support emails — 24 months
• Server logs — 90 days
• Cookies — per cookie lifetime (up to 2 years)
• GA4 reports — 26 months aggregated
• Account data — until account deletion

Your rights

• Access to your data and receiving a copy
• Rectification or deletion of your data
• Restriction of processing
• Data portability
• Objection to automated decision-making
• Withdrawing consent at any time
• Lodging a complaint with the Polish DPA (UODO)

Security

We employ TLS encryption, access-control policies, regular software updates and network-level protections. No absolute security guarantee is provided.

Children's privacy

Our services do not address anyone under the age of 13. Parental consent is required where legally mandated.

Third-party links

We are not responsible for the privacy practices of third-party websites linked from our services.

Policy changes

Changes are posted on this page with an updated date. They become effective upon posting.

Contact

DR-ONLINE SP. Z O.O., Aleje Jerozolimskie 155/U3, 02-326 Warsaw, Poland. Email: [email protected].